Terms of Service
These Terms of Service ("Terms") govern your access to and use of the Blood Pressure Scanner mobile application and any related services (together, the "Service") provided by izzy-app, Lepsiusstraße 48, 12163 Berlin, Germany ("we", "us", "our").
Please read these Terms carefully. By creating an account or otherwise using the Service, you confirm that you have read, understood, and agreed to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the Service.
1. The Service
The Service is a mobile application that allows you to record, view, categorise, and export blood pressure measurements. It includes an optional scan feature that uses automated image recognition to assist with entering values from a photograph of a blood pressure monitor's display.
1.1 Not a medical device
The Service is not a medical device. It does not provide medical advice, diagnosis, or treatment. It is intended for personal informational and record-keeping purposes only. Always consult a qualified healthcare professional regarding your health, the interpretation of any measurements, and any decisions about medication or treatment.
The Service must not be used in any context where reliance on it could affect a medical decision or care plan without independent verification by a qualified healthcare professional.
1.2 Accuracy of the scan feature
The scan feature uses automated image recognition to extract numeric values from photographs of your monitor's display. Such automated extraction may produce incorrect or incomplete results, including under conditions of poor lighting, partial occlusion, glare, unusual monitor models, motion, or other factors.
You are required to review every extracted value before saving it. You are solely responsible for the accuracy of the readings you save. We make no representation that the scan feature will produce results free of error.
2. Eligibility and your account
To use the Service you must:
- be at least sixteen (16) years of age, or the age of digital consent applicable in your country of residence, whichever is higher;
- have the legal capacity to enter into a binding contract under the laws of your jurisdiction;
- provide accurate registration information and keep that information current; and
- maintain the confidentiality of your account credentials. You are responsible for all activity that occurs under your account.
We may refuse, suspend, or terminate accounts that violate these Terms or applicable law, or where we reasonably suspect fraud, abuse, or impersonation.
3. Subscriptions, billing, and refunds
Certain features of the Service are available only to users with an active paid subscription. The available tiers, prices, and entitlements are presented in-app at the point of purchase.
3.1 Payment
Payments are processed exclusively by the app store from which you purchased the subscription (currently Google Play; in future, Apple). We do not handle, see, or store your payment-card details.
3.2 Renewals
Subscriptions renew automatically at the end of each billing period at the then-current price for your tier, unless you cancel through your app-store account before the renewal date. Cancellation takes effect at the end of the then-current billing period; you continue to have access to paid features until that date.
3.3 Trials and introductory pricing
Where a free trial or introductory price is offered, the terms of that offer are presented at the point of purchase. If you do not cancel before the end of the trial or introductory period, your subscription will continue at the standard price for your tier.
3.4 Refunds and statutory withdrawal
Refunds for in-app purchases are administered through the app store and governed by its refund policy.
If you are a consumer resident in the European Union, the United Kingdom, or Switzerland, you may have a statutory right of withdrawal from a purchase of digital content within fourteen (14) days of the contract being concluded. By beginning to use the Service immediately, you expressly request the start of performance and acknowledge that you lose your right of withdrawal once performance has begun. You may exercise any remaining statutory withdrawal rights by contacting us at the address in Section 14.
3.5 Free credits
Initial scans available without an active subscription are personal to your account, non-transferable, and have no cash value. They do not refresh and are not retroactively refundable. We may modify the number of free credits available to new accounts going forward; existing balances will not be retroactively reduced.
4. Acceptable use
You may use the Service only for your own lawful personal use. You agree not to:
- access or use the Service in any way that violates applicable law or any third party's rights;
- attempt to gain unauthorised access to the Service, to other users' accounts, or to any of our infrastructure or systems;
- reverse engineer, decompile, disassemble, or otherwise attempt to derive source code or underlying algorithms from the Service, except to the extent expressly permitted by applicable law;
- use the Service to harass, abuse, threaten, defame, or otherwise harm others;
- introduce malware, viruses, worms, or other harmful code into or through the Service;
- use automated systems (bots, scrapers, harvesters) to access the Service, except as expressly authorised;
- create multiple accounts to circumvent usage limits, free-credit allowances, account suspensions, or any other restriction;
- resell, sublicense, or otherwise commercially exploit access to the Service or any of its content;
- submit content that you do not have the right to submit, or that infringes any third party's intellectual-property, privacy, publicity, or other rights;
- impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with any person or entity.
We may suspend or terminate your account for breach of this Section, in addition to pursuing any other remedy available to us under law.
5. Intellectual property
5.1 Our rights
The Service, including all software, designs, graphics, text, branding, and other materials, is owned by us and our licensors and is protected by intellectual-property and other applicable laws. We grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable licence to install and use the Service in object code form on devices you own or control, solely in accordance with these Terms and the documentation for the Service. All rights not expressly granted are reserved.
5.2 Your content
You retain all rights in the content you submit to the Service (your readings, notes, and photographs). By submitting content, you grant us a worldwide, royalty-free, non-exclusive licence to host, store, transmit, process, display, and back up that content solely for the purpose of providing and securing the Service for you. This licence ends when you delete the content or your account, except as required to retain technical or backup copies for the periods set out in our Privacy Policy.
You represent and warrant that you have all rights necessary to submit your content and to grant the licence described above.
5.3 Feedback
If you choose to submit feedback, suggestions, or ideas about the Service, you grant us a perpetual, irrevocable, royalty-free, worldwide licence to use that feedback for any purpose, without any obligation to you. Submission of feedback does not create any confidential relationship.
6. Privacy
Your use of the Service is also subject to our Privacy Policy, which describes how we collect, use, and protect personal data. By using the Service you acknowledge that you have read and understood the Privacy Policy.
7. Third-party services
The Service uses third-party providers to deliver certain functionality, including hosting, authentication, payment processing, transactional email, and automated image recognition. Your interactions with these providers are subject to their own terms and policies where they apply. We are not responsible for the practices of those providers beyond what we describe in our Privacy Policy.
8. Disclaimer of warranties
To the maximum extent permitted by applicable law, the Service is provided "as is" and "as available", without warranties of any kind, whether express, implied, or statutory, including without limitation any implied warranties of merchantability, fitness for a particular purpose, accuracy, completeness, title, or non-infringement.
We do not warrant that the Service will be uninterrupted, timely, error-free, or free of viruses or other harmful components, or that any defect will be corrected. We make no warranty regarding the results that may be obtained from the use of the Service, including the accuracy or reliability of any value extracted by the scan feature.
Nothing in these Terms excludes or limits any rights you have as a consumer under mandatory law (including consumer-protection rights in the European Union, the United Kingdom, Switzerland, and US states) that cannot lawfully be excluded.
9. Limitation of liability
To the maximum extent permitted by applicable law, our total cumulative liability to you arising out of or relating to these Terms or your use of the Service shall not exceed the greater of:
- (a) the total amount you paid us for the Service in the twelve (12) months preceding the event giving rise to the claim; and
- (b) one hundred euros (€100).
We shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of profit, loss of data, loss of business, loss of goodwill, or loss of opportunity, whether arising in contract, tort (including negligence), or otherwise, even if we have been advised of the possibility of such damages.
The above limitations do not apply to:
- (i) liability for death or personal injury caused by our negligence;
- (ii) liability for fraud or fraudulent misrepresentation; or
- (iii) any other liability that cannot be lawfully limited or excluded under applicable law.
10. Indemnification
You agree to defend, indemnify, and hold harmless izzy-app and its proprietors, agents, and licensors from and against any claims, liabilities, damages, losses, and reasonable expenses (including reasonable legal fees) arising out of or related to:
- (i) your breach of these Terms;
- (ii) your misuse of the Service; or
- (iii) your violation of any applicable law or any third party's rights.
This obligation survives termination of these Terms and your use of the Service.
11. Term and termination
These Terms remain in effect for as long as you use the Service or maintain an account.
11.1 Termination by you
You may terminate your account at any time using the in-app account-deletion feature or by writing to us at the address in Section 14. Termination by you takes effect immediately and your data will be deleted in accordance with our Privacy Policy.
11.2 Termination by us
We may suspend or terminate your access to the Service at any time, with or without cause:
- with reasonable notice (and where required by law, with a stated reason) if we discontinue the Service in your country or as a whole;
- immediately and without notice if you materially breach these Terms, if your use of the Service exposes us or other users to material risk, or if continued provision of the Service to you would violate applicable law.
Where termination is for material breach by you, no refund will be provided. Where the Service is permanently discontinued in your country, we will, where required, provide a pro-rata refund of any prepaid amounts attributable to the period after the discontinuation.
11.3 Survival
Provisions that by their nature should survive termination — including Sections 5, 6, 8, 9, 10, 12, and 13 — survive any termination of these Terms.
12. Governing law and disputes
These Terms are governed by the laws of the Federal Republic of Germany, excluding its conflict-of-laws rules and the United Nations Convention on Contracts for the International Sale of Goods.
Any dispute arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the competent courts of Berlin, Germany.
12.1 Mandatory consumer protections
If you are a consumer resident in the European Union, the United Kingdom, or Switzerland, the choice of law above does not deprive you of the protection afforded by mandatory provisions of the law of the country in which you have your habitual residence. You retain the right to bring proceedings in the courts of your country of residence to the extent that applicable consumer-protection law so provides.
12.2 Online dispute resolution
The European Commission provides an online dispute-resolution platform accessible at ec.europa.eu/consumers/odr, which EU residents may use for out-of-court resolution of disputes. We are not obliged to participate in such procedures and currently do not.
13. Changes to these Terms
We may modify these Terms from time to time. Material changes will be notified through the Service or to your account email address at least thirty (30) days before they take effect, except where a shorter period is necessary to comply with applicable law or to address a security or legal risk.
Your continued use of the Service after the effective date of a material change constitutes acceptance of the revised Terms. If you do not agree, you may terminate your account before the changes take effect, and you will be entitled to a pro-rata refund of any prepaid amounts attributable to the period after the effective date.
14. General
14.1 Entire agreement
These Terms, together with the Privacy Policy and any other documents expressly incorporated by reference, constitute the entire agreement between you and us regarding the Service and supersede any prior agreements relating to the same subject matter.
14.2 Severability
If any provision of these Terms is held by a court of competent jurisdiction to be invalid or unenforceable, the remaining provisions remain in full force and effect. The invalid or unenforceable provision shall be replaced by a valid one that most closely reflects the parties' original intent.
14.3 No waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
14.4 Assignment
You may not assign or transfer any of your rights or obligations under these Terms. We may assign these Terms in connection with a sale, merger, reorganisation, or similar transaction, on written notice to you.
14.5 App-store terms
Your use of the Service through an app store (Google Play, and in future, Apple) is also subject to that store's terms. In the event of conflict, these Terms govern the relationship between you and us; the app store's terms govern your relationship with the store.
14.6 Contact
Questions about these Terms may be directed to: